Time Tracking: Difference between revisions
From Customer365 for SageCRM
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Support Time Tracking page is where user can view all purchased company tickets | Support Time Tracking page is where user can view all purchased company tickets | ||
[[File:timetr_page.png]] | [[File:timetr_page.png|700px]] | ||
Controls for the page text: | Controls for the page text: | ||
Revision as of 12:55, 10 August 2016
Support Time Tracking page is where user can view all purchased company tickets
Controls for the page text:
<add key="lblTimeTrackingHint" value="This screen lists the support tickets. You can filter the ticket information using the filter below"/>
Drop down filter can be used to filter Support tickets.
When page is viewed first time, filter is set by default control in web.config page. You can change this value in
<add key="vsttDefaultFilter" value="Open"/> (possible values: "Cancelled", "Closed", "InProgress", "Open")
Press on any time tracking field to see details of particular ticket.
