Solutions
In this Solutions page user can look for possible solutions for their issues
To turn of this page, change settings for "HideSolutionPage" to "Y" in web.config page
<add key="HideSolutionPage" value="N"/>
Solutions can be searched by selecting area of issue or by keyword (search is based on reference id or description)
Search criteria can be changed in web.config page
<add key="tbSolutionsSearchBox" value=" and (soln_referenceid like '%25#searchvalue#%25' or soln_description like '%25#searchvalue#%25')"/>
Press "Clear" button to clear search box and return to default filter
To disable area filter, change settings for "HideSolutionAreaFilter" to "Y" in web.config page
<add key="HideSolutionAreaFilter" value="N"/>
To disable search by keyword option, change settings for "HideSolutionSearch" to "Y" in web.config page
<add key="HideSolutionSearch" value="N"/>
Solutions are orderd based on Date Created. It can be changed in web.config page
<add key="SolutionsDefaultOrderBy" value="soln_createddate"/>
To open solution details press on any line item
Control settings for Solutions and Solutions Details pages:
Labels <add key="lblSolutionsDetails" value="Solution Details"/> <add key="lblSolutions" value="Solutions"/>
Screens <add key="PortalSolutionsList" value="SSSolutionsGrid"/> //Solutions Screen <add key="ssSolutionsEntry" value="ssSolutionsEntry"/> //Solutions Details Screen
