From Customer365 for SageCRM

When a user logs on to a portal we create a communication record.

Settings in web.config

   <add key="comm_note_Logon" value="Portal logon"/>
   <add key="comm_note_Logoff" value="Portal logoff"/>

To disable communication record creation when user logs in, logs out, changes passwords and creates new case, change "DissableLogCommunications" to "Y"

  • "N" by default
<add key="DissableLogCommunications" value="N"/>