Messages
From Customer365 for SageCRM
Requires a screen on "Communication" called
"PortalMessagesListView" and the associated view "vcommunication"
With fields:
1. comm_subject
2. comm_createdby
3. comm_createddate
4. comm_updateddate
5. comm_email
6. comm_note
To filter messages (using a custom flag for example) we use "CasesMessagesFilter"
<add key="CasesMessagesFilter" value=" and (comm_ct_portalhidden is null or comm_ct_portalhidden='N')" />