Messages

From Customer365 for SageCRM

Requires a screen on "Communication" called

 "PortalMessagesListView" and the associated view "vcommunication"

With fields:

1. comm_subject

2. comm_createdby

3. comm_createddate

4. comm_updateddate

5. comm_email

6. comm_note


To filter messages (using a custom flag for example) we use "CasesMessagesFilter"

  <add key="CasesMessagesFilter" value=" and (comm_ct_portalhidden is null or comm_ct_portalhidden='N')" />