Activity

When a user logs on to a portal we create a communication record.

Settings in web.config

   <add key="comm_note_Logon" value="Portal logon"/>
   <add key="comm_note_Logoff" value="Portal logoff"/>

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To disable communication record creation when user logs in, logs out, changes passwords and creates new case, change "DissableLogCommunications" to "Y"

• "N" by default

<add key="DissableLogCommunications" value="N"/>