Requirements: Difference between revisions
From Customer365 for SageCRM
No edit summary |
No edit summary |
||
| Line 6: | Line 6: | ||
The Portal needs to be on the same server as CRM. | The Portal needs to be on the same server as CRM. | ||
IE (Internet Explorer) in compatibility mode is not supported. | |||
---- | ---- | ||
Revision as of 12:21, 16 February 2017
Requirements
.Net 4.5.2 on the server app pool
The Portal needs to be on the same server as CRM.
IE (Internet Explorer) in compatibility mode is not supported.
Notes:
CRM will only allow one instance per server of CRM be the self-service portal
Troubleshoot
To re-register the server open a command prompt and navigate to the wwwroot folder within the CRM folder structure. Typically this is 'C:\Program Files\Sage\CRM\CRM\WWWRoot' Once there type
regsvr32 eware.dll
A Message should appear to confirm that the eware.dll has been registered. Typically if this is required you will also need to reset the registry settings to point to the correct CRM database also. *
- Please note that installing another CRM instance on the same machine does override these settings and will lead to issues like those described above.
