Workflow: Difference between revisions

From Customer365 for SageCRM
No edit summary
No edit summary
 
Line 5: Line 5:
     <add key="WorkflowName" value="Case Workflow"/>
     <add key="WorkflowName" value="Case Workflow"/>
     <add key="WFState" value="Logged"/>
     <add key="WFState" value="Logged"/>
Any cases created on the portal will use these settings.
If they are valid then the case will appear in the workflow at that state.

Latest revision as of 14:36, 15 August 2012

To configure the workflow for cases open the web.config file and change the settings as per your system


   Workflow settings
   <add key="WorkflowName" value="Case Workflow"/>
   <add key="WFState" value="Logged"/>

Any cases created on the portal will use these settings.

If they are valid then the case will appear in the workflow at that state.