Cases: Difference between revisions

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Optionally you can allow users to upload files also
Optionally you can allow users to upload files also


This is controlled by the "AllowCaseFileUpload" option in the web.config file
  <add key="AllowCaseFileUpload" value="Y"/>
[[File:casefileupload.png]]
[[File:casefileupload.png]]

Revision as of 11:05, 19 April 2013

This lists the cases/RMA's in the system

Click on a case to view it

Portal users can create notes on the case

Optionally you can allow users to upload files also

This is controlled by the "AllowCaseFileUpload" option in the web.config file

 <add key="AllowCaseFileUpload" value="Y"/>