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(Created page with "When a user logs on to a portal we create a communication record. Settingsin web.config <add key="comm_note_Logon" value="Portal logon"/> <add key="comm_note_Logo...")
 
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When a user logs on to a portal we create a communication record.
When a user logs on to a portal we create a communication record.


[[File:portalcom.png]]


Settings in web.config


    <add key="comm_note_Logon" value="Portal logon"/>
    <add key="comm_note_Logoff" value="Portal logoff"/>
----
To disable communication record creation when user logs in, logs out, changes passwords and creates new case, change "DissableLogCommunications" to "Y"


Settingsin web.config
*"N" by default


    <add key="comm_note_Logon" value="Portal logon"/>
<add key="DissableLogCommunications" value="N"/>
    <add key="comm_note_Logoff" value="Portal logoff"/>

Latest revision as of 15:38, 16 August 2016

When a user logs on to a portal we create a communication record.

Settings in web.config

   <add key="comm_note_Logon" value="Portal logon"/>
   <add key="comm_note_Logoff" value="Portal logoff"/>

To disable communication record creation when user logs in, logs out, changes passwords and creates new case, change "DissableLogCommunications" to "Y"

  • "N" by default
<add key="DissableLogCommunications" value="N"/>